Returns & Exchanges
At FLOLAB, we stand by the quality of our premium screen protectors and offer a 30-day return window for unused items in their original packaging. Whether you ordered the wrong model or changed your mind, we are here to ensure your iPhone remains protected with the perfect fit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Ensure the screen protector and all installation accessories are placed back in the original retail box to maintain eligibility for a full refund.
- 3.Ship It Back
Print the prepaid shipping label provided by our system and drop off your package at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team verifies the product's condition, we will process your refund or ship out your exchange within 3-5 business days.